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Contact Us
SECURE LOG ON
 User ID:  spacer
By Telephone 1-(888) 251-2500  
Speak to a Representative
For assistance with trading, account information and general questions
9:00 am - 7:00 pm Monday - Friday EST
Hearing-impaired Line
For assistance and account services for hearing-impaired investors
9:00 am - 7:00 pm Monday - Friday EST
Automated Phone System
For account balance, placing trades and trade confirmations

24 hours/day, 7 days a week  
By Fax
Faxed orders will not be accepted. Please log into your account or call 888–251-2500 to place trades in your Self-directed Window Account.
1-847-554-1444  24 Hours

By Mail  
Orders received via mail will not be accepted. Please log into your account or call 888–251-2500 to place trades in your Self-directed Window Account.  
Regular mail USPS Alight Financial Solutions
PO Box 563901
Charlotte, NC 28256-3901
Overnight, Certified, and Signature-Required customer correspondence Alight Financial Solutions
7201 University Oaks Drive
Charlotte, NC 28262

Email Alight Financial Solutions
 
Mail To:
Alight Financial Solutions
Subject:

Your Email Address:

Message:

*All emails are sent to afscustomerservice@alight.com

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