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Speak to a Representative
For assistance with trading, account information and general questions |
9:00 am - 7:00 pm |
Monday - Friday EST |
Hearing-impaired Line
For assistance and account services for hearing-impaired investors |
9:00 am - 7:00 pm |
Monday - Friday EST |
Automated Phone System
For account balance, placing trades and trade confirmations
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24 hours/day, 7 days a week |
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By Fax
Faxed orders will not be accepted. Please log into your account or call 888–251-2500 to place trades in your Self-directed Window Account. |
1-847-554-1444 |
24 Hours |
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Orders received via mail will not be accepted. Please log into your account or call 888–251-2500 to place trades in your Self-directed Window Account. |
| Regular mail USPS |
Alight Financial Solutions
PO Box 563901
Charlotte, NC 28256-3901 |
| Overnight, Certified, and Signature-Required customer correspondence |
Alight Financial Solutions
4828 Parkway Plaza Blvd
Suite 100
Charlotte, NC 28217 |
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